Welcome to Nymbo! Your privacy is important to us. This policy explains what data we collect, how we use and protect it, and the choices you have. By using Nymbo you agree to the practices described below.
1. Information We Collect
Personal Information
When you create an account or interact with social features, we may collect:
- Username, email address, and profile photo (optional)
- Any plant photos, notes, or care logs you choose to share
- Content you post in community forums or comments
Device & Usage Information
We automatically collect:
- Device model, OS version, unique device identifiers
- App interaction data (screen taps, feature usage, session length)
- Crash logs and performance diagnostics
- IP address and approximate region for analytics
Camera & Photos
Nymbo lets you photograph your plants. We access your camera or photo library only with your permission and store images you explicitly upload to your profile or community posts.
2. How We Use Your Information
We use collected data to:
- Deliver core plant-care reminders & tracking
- Personalize your dashboard and care calendar
- Enable social sharing, likes, and community posts
- Improve app stability and develop new features
- Respond to customer support requests
We do not use your private plant photos or notes for advertising, nor do we sell any personal information.
3. Data Storage & Security
Your data is stored on encrypted cloud servers located in the United States and is protected by:
- HTTPS/TLS in transit and AES-256 at rest
- Strict access controls and routine security audits
- Regular automated backups retained for 30 days
We keep your account information for as long as your account remains active. You may delete your account at any time; deletion is permanent and removes all associated data within 30 days.
4. Sharing & Disclosure
We never share your private plant logs or personal data with other users unless you explicitly post them. We will only disclose information to third parties when:
- Required by law or to protect our legal rights
- You have given explicit consent
- It is necessary to enforce our Terms of Service
5. Your Rights & Controls
Depending on where you live, you may have the right to:
- Access, correct, or delete the personal data we hold about you
- Export your plant-care data in human-readable format
- Opt-out of certain analytics through iOS Settings → Privacy & Security → Analytics & Improvements
- Disable push notifications or photo access at any time via iOS Settings
To exercise any of these rights, email us at the address below. We will respond within 30 days.
6. Children’s Privacy
Nymbo is not intended for children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us data, please contact us and we will promptly delete such information.
7. International Transfers
If you use Nymbo outside the United States, you understand that your data will be transferred to and processed in the United States, where privacy laws may differ from those of your jurisdiction. We apply the same level of protection described in this policy regardless of location.
8. Changes to This Policy
We may occasionally update this Privacy Policy. When we do, we will revise the “Effective Date” above and, if changes are significant, notify you through an in-app alert or email. Continued use of Nymbo after changes become effective constitutes your acceptance of the revised policy.
9. Contact Us
For privacy questions or to exercise your rights, reach us at:
Email: support@nymbo.com